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Installation FAQs

Brian has been installing at AUTOPA for over 48 years

We've been talking to our Installation Manager Brain Sayers who has been installing AUTOPA products for over 48 years. Here are his answers to some of our most frequently asked installation questions.

1-How deep should I dig my foundations?

It depends on what you are installing and where. There are a few rules of thumb that can be followed though.

  • For a ragged installation on a smaller product, like a fixed post, then a 300mm3 foundation will be fine.
  • A ragged installation on a larger product, like a cycle shelter, will need a hole of 300mm2 around the leg, and a minimum of 400mm deep.
  • If you’re laying a slab for a flanged installation then the slab needs to be 300mm2 larger than the product, and a minimum of 150mm deep

2-Are there any specific foundations I should use?

A standard builders' mix works best. This is a mix of ballast, sand and cement at ratios of 4:2:1.

3-What installation technique is best for my site: ragged or flanged?

Again, it depends on the site. Ragged installation is permanent, whilst flanged products can be removed if necessary. Ragged installation is more cost effective, but might not be suitable for every site. 

4-What’s best for my site; galvanised or stainless steel?

Where is the site? If your site is within 7 miles of the coast then grade 316 stainless steel is the only material you should use as so it won’t be affected by the salt air. All other materials will rust and corrode. The salt in the air can cause staining, so clean it regularly with warm soapy water.

Otherwise the choice of material is up to the customer. Stainless steel is usually preferred for visual impact, but it will require regular cleaning to keep it looking shiny. Galvanised steel doesn’t require any cleaning or upkeep. Once it’s in you can leave it be.

5-How far apart should I position my cycle stands to maximise their usage?

Our Sheffield cycle stands are our most popular cycle standard they should be installed 800mm or more apart. This gives you space to fit a bicycle on each side of it, and for someone to still walk between.

If you’re fitting our Model R holders then the distance shouldn’t be less than 600mm but, if you’re using them with the BC cycle ramp you can alternate between high and low storage, and reduce the gap to 305mm.

6-I’m installing bollards on my site, how far apart should they be to stop vehicle access?

I would always recommend not leaving a gap of more than 1200mm from the centre of the bollard. This means that regardless of the diameter of the bollards you’re installing you can restrict vehicle access, but pedestrians and wheelchair users can still get through.

7-Is there a certain distance perimeter barriers need to be set apart from each other?

You don’t have to leave any gap at all if you don’t want to. If you want to allow easy pedestrian access though then leaving some space for them to get through is always a good idea. To prevent cars from getting through make sure that they are not more than 1200mm apart.

8-Why is my parking post stuck in the down position?

The most common reason for a parking post being stuck in the down position is that it has become locked there. Sometimes a customer will clip a post with their vehicle when it’s down and this can knock the post into locking. All that you need to do to fix this is use your key to unlock it like as normal

9-How do I keep my parking post in optimum condition?

Regular maintenance will keep your parking post in full working order for many years. Always make sure that stones don't get stuck in the socket, this can make locking the post more difficult.  If the lock is feeling stiff any three in one general purpose oil will loosen it up. If you want to go a step further then WD40 will clean away anything that might be in there. Always remember to grease any moving parts once you have finished cleaning the product. 

10-How quickly can a manual arm barrier be installed?

A ragged barrier can be installed and used in one day. Flanged barriers take two days to install; one to lay the slab, the other to install the barrier.

11-Where should I position my smoking shelter to be legally compliant?

Legally a smoking shelter must be well ventilated and smoke must not flow into an existing building. I would always recommend setting your smoking shelter at least 1.5m away from any other structures.

12-Is it possible for an installer to visit my site to help me work how best to secure my site’s perimeter?

Installers are always happy to conduct a site visit and discuss your product and installation options with you.

13-I’m confident I know what I’m doing, can I install a bollard myself?

If you know what you’re doing then we can supply you with the product and let you install it yourself. 

AUTOPA guarantee all of their products for 12 months, but only if they’re installed correctly.

14-I’m confident I know what I’m doing, can I install an automatic arm barrier myself?

You need to know exactly what you are doing when it comes to electrical products electrical products. It is possible to do it yourself, but there are no standard options on the automatic barrier, and there are over 600 different programme settings for it. This is not an easy installation otherwise.

AUTOPA guarantee all of their products for 12 months, but only if they’re installed correctly.

Do you have a question for Brian? Contact us today.